Getting Missed Calls?
Not Anymore.
Helping NDIS Providers redirect their focus back to their Participants.
Our OverFlo Phone System answers on your behalf, working 24/7.

Working with industry leaders
Our Services
AI That Never Sleeps
One service: Automated Phone Call System.
One niche: NDIS Providers
…and some other bonus services too.

New/Existing
Participants

Inbound
Voice Agent

New/Existing
Participants

Inbound
Voice Agent
Inbound Automated Phone System*
Don't Miss a Call Again
Free your staff from the phone. Our Automated Phone System handles bookings, FAQs, call routing, and spam callers/telemarketers, all at once, 24/7.
Yes, even after hours.
Block Spammers
FAQs
Live Appointment Booking
Live Appointment Booking
Outbound Automated Phone System*
Outreach. Follow Up. Reactivate. Reminders.
Stop chasing leads manually.
This Outbound Phone System goes through your CRM, calls your lead list that's gone cold and reactivates them back to your business. While also outreaching to new leads interested.
Up from 20+ outreach calls a day at your request!
Dead Lead List
Reactivation
Speed-To-Lead

New/Existing
Participants

Outbound
Voice Agent

New/Existing
Participants

Outbound
Voice Agent
E-mail Sending...
IT services
Founders
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
Reading
Drafting
Sent
E-mail Sending...
IT services
Founders
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
Reading
Drafting
Sent
Bonus: Automated Workflows
Trigger, Track, and Transform Your Workflow.
Automate the boring work so you can focus on the important work instead.
Our automatic triggers can update CRMs, notify staff, send texts, and onboard leads. Instantly, without you lifting a finger.
We'll handle the behind-the-scenes.
Live CRM Updates
Staff Updates
Analyse
Bonus: Text-Based Agents
AI That Gets Your Brand
Our text-based AI agents can handle the conversations where your traffic comes from most (social media, website…etc.)
We work closely to learn your brand voice, how to best guide your visitors, qualify them, and keep engagement flowing.
Website Chatbot
Automated Emails
Social Media Chatbot

Hello, what can I help you with?
Please ask any questions you have, and I'll do my best to answer them. 😊

Hello, what can I help you with?
Please ask any questions you have, and I'll do my best to answer them. 😊
COMING SOON: Hiring Applicant Filter Voice Agent (+ Trainer + Assistant)
COMING SOON: SOPs Creator Voice Agent (+ Analyser)
COMING SOON: Hiring Applicant Filter Voice Agent (+ Trainer + Assistant)
COMING SOON: SOPs Creator Voice Agent (+ Analyser)

New/Existing
Participants

Inbound
Voice Agent

New/Existing
Participants

Inbound
Voice Agent
Inbound Automated Phone System*
Don't Miss a Call Again
Free your staff from the phone. Our Automated Phone System handles bookings, FAQs, call routing, and spam callers/telemarketers, all at once, 24/7.
Yes, even after hours.
Block Spammers
FAQs
Live Appointment Booking
Outbound Automated Phone System*
Outreach. Follow Up. Reactivate. Reminders.
Stop chasing leads manually.
This Outbound Phone System goes through your CRM, calls your lead list that's gone cold and reactivates them back to your business. While also outreaching to new leads interested.
Up from 20+ outreach calls a day at your request!
Dead Lead List
Reactivation
Speed-To-Lead

New/Existing
Participants

Outbound
Voice Agent

New/Existing
Participants

Outbound
Voice Agent
E-mail Sending...
IT services
Founders
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
Reading
Drafting
Sent
E-mail Sending...
IT services
Founders
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
John Nguyen
Founder
Verified
E-mail
john@overflo-ai.com
Company
OverFlo AI
Sarah Jackson
HR Manager
Verified
E-mail
sarah.j@tripss.com
Company
Trip Support Services (NDIS)
Casey Cammans
Marketing Director
Verified
E-mail
casey.c@tripss.com
Company
Trip Support Services (NDIS)
Quisha Dobie
CFO
Verified
E-mail
quisha.d@tripss.com
Company
Trip Support Services (NDIS)
Koralee Stewart
Hiring Manager
Verified
E-mail
koralee.s@tripss.com
Company
Trip Support Services (NDIS)
Joel Goodwins
IT Manager
Verified
E-mail
joel.g@tripss.com
Company
Trip Support Services (NDIS)
Reading
Drafting
Sent
Bonus: Automated Workflows
Trigger, Track, and Transform Your Workflow.
Automate the boring work so you can focus on the important work instead.
Our automatic triggers can update CRMs, notify staff, send texts, and onboard leads. Instantly, without you lifting a finger.
We'll handle the behind-the-scenes.
Live CRM Updates
Staff Updates
Analyse
Bonus: Text-Based Agents
AI That Gets Your Brand
Our text-based AI agents can handle the conversations where your traffic comes from most (social media, website…etc.)
We work closely to learn your brand voice, how to best guide your visitors, qualify them, and keep engagement flowing.
Website Chatbot
Automated Emails
Social Media Chatbot

Hello, what can I help you with?
Please ask any questions you have, and I'll do my best to answer them. 😊

Hello, what can I help you with?
Please ask any questions you have, and I'll do my best to answer them. 😊
COMING SOON: Hiring Applicant Filter Voice Agent (+ Trainer + Assistant)
COMING SOON: SOPs Creator Voice Agent (+ Analyser)
COMING SOON: Hiring Applicant Filter Voice Agent (+ Trainer + Assistant)
COMING SOON: SOPs Creator Voice Agent (+ Analyser)
The Benefits & Features
Features You'll Fall in Love With
Learn more about what we can do for you:
Instant replies, 24/7
Instant replies, 24/7
Instant replies, 24/7
Save Admin Hours
Save Admin Hours
Save Admin Hours
Seamless Integration
Seamless Integration
Seamless Integration
Multi-Call Handling
Multi-Call Handling
Multi-Call Handling
Increase Conversions
Increase Conversions
Increase Conversions
Scale Without Hiring
Scale Without Hiring
Scale Without Hiring
Multilingual
Multilingual
Multilingual
Enterprise-Grade Security
Enterprise-Grade Security
Enterprise-Grade Security
You Own It
You Own It
You Own It
Why us
Why NDIS Providers Choose Us
Trusted by those who care about their services. Here's what sets us apart from others:
Other Agencies
Too many services, mastery of none
General-purpose AI with no experience of care / NDIS / compliance
Unaccurate & poorly-trained AI
You have to figure it out
AI isn't personalised
Manual syncs, disconnected tools
Risky / unclear data & storage policies
Unreliable support
Outdated & old AI models
OverFlo AI
Mastery of One: Automated Phone System
First-Hand Experience in the NDIS Industry (support work)
AI that's Instant, Intelligent & Reliable
Hand-held Tailored Setup & Maintenance
Rigorous Testing to Maximise ROI
Seamless API Integration
No Sensitive Data Stored + Encryption
24/7 VIP Support
Premium and New AI Models
OverFlo AI
Mastery of One: Automated Phone System
Mastery of One: Automated Phone System
First-Hand Experience in the NDIS Industry (support work)
First-Hand Experience in the NDIS Industry (support work)
AI that's Instant, Intelligent & Reliable
AI that's Instant, Intelligent & Reliable
Hand-held Tailored Setup & Maintenance
Hand-held Tailored Setup & Maintenance
Rigorous Testing to Maximise ROI
Rigorous Testing to Maximise ROI
Seamless API Integration
Seamless API Integration
No Sensitive Data Stored + Encryption
No Sensitive Data Stored + Encryption
24/7 VIP Support
24/7 VIP Support
Premium and New AI Models
Premium and New AI Models
Other Agencies
Too many services, mastery of none
Too many services, mastery of none
General-purpose AI with no experience of care / NDIS / compliance
General-purpose AI with no experience of care / NDIS / compliance
Unaccurate & poorly-trained AI
Unaccurate & poorly-trained AI
You have to figure it out
You have to figure it out
AI isn't personalised
AI isn't personalised
Manual syncs, disconnected tools
Manual syncs, disconnected tools
Risky / unclear data & storage policies
Risky / unclear data & storage policies
Unreliable support
Unreliable support
Outdated & old AI models
Outdated & old AI models
Our Process
Not sure how we run things?
Not sure how we run things?
Here's our process in 3 simple steps.
Step 1
Discovery & Audit
A quick call to audit your current workflows, some basic information about your needs, uncover inefficiencies, and identify where AI can have the most impact within your business.
Analysing current systems...
Business Goals
Workflow Check
Bottlenecks
Hidden Costs
Opportunities
Analysing current systems...
Business Goals
Workflow Check
Bottlenecks
Hidden Costs
Opportunities
Analysing current systems...
Business Goals
Workflow Check
Bottlenecks
Hidden Costs
Opportunities
Step 2
Build, Integrate & Test
We design and develop your desired (or our recommended) solution, integrate it with your existing tools. Then we test rigorously to ensure it performs at the highest possible standard.
- class AutomationTrigger:def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"
def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."def get_status(self):
return f"Status: {self.status}" - class AutomationTrigger:def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"
def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."def get_status(self):
return f"Status: {self.status}"
- class AutomationTrigger:def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"
def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."def get_status(self):
return f"Status: {self.status}" - class AutomationTrigger:def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"
def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."def get_status(self):
return f"Status: {self.status}"
- class AutomationTrigger:def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"
def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."def get_status(self):
return f"Status: {self.status}" - class AutomationTrigger:def __init__(self, threshold):
self.threshold = threshold
self.status = "inactive"
def check_trigger(self, value):
if value > self.threshold:
self.status = "active"
return "Automation triggered!"
else:
return "No action taken."def get_status(self):
return f"Status: {self.status}"
Step 3
Launch & Optimise
We launch and monitor performance and gather data-driven insights. We fine-tune and update over time, helping you scale faster, with the least amount of cost and effort. We'll have a brief summary for you and your team per week/fortnight to ensure transparency.
AI Voice Agent system
Efficiency will increase by 20%
Automation system
Update available..
AI Chatbot system
Up to date
AI Voice Agent system
Efficiency will increase by 20%
Automation system
Update available..
AI Chatbot system
Up to date
AI Voice Agent system
Efficiency will increase by 20%
Automation system
Update available..
AI Chatbot system
Up to date
FAQs
Got questions? We got you.
Here's everything you need to know before getting started…
How does the Automated Phone System work?
How soon can I see results?
Can I customise what the agent says and does?
Does it integrate with my current tools?
How much does it cost?
How does the Automated Phone System work?
How soon can I see results?
Can I customise what the agent says and does?
Does it integrate with my current tools?
How much does it cost?
Have more questions?
Curious to see a demo?
Book a call today and let's get the ball rolling!













