Getting Missed Calls?
Not Anymore.

Helping NDIS Providers redirect their focus back to their Participants.

Our OverFlo Phone System answers on your behalf, working 24/7.

Book a Call

Book a Call

Test Our Phone System

Test Our Phone System

Working with industry leaders

Our Services

AI That Never Sleeps

One service: Automated Phone Call System.

One niche: NDIS Providers

…and some other bonus services too.

New/Existing

Participants

Inbound

Voice Agent

New/Existing

Participants

Inbound

Voice Agent

New/Existing

Participants

Inbound

Voice Agent

Inbound Voice Agent *

Don't Miss a Call Again

Free your staff from the phone. Our AI agents handles bookings, FAQs, and call routing, all at once, 24/7.

Yes, even after hours.

24/7 Answering

FAQs

Live Appointment Booking

Outbound Voice Agent *

Outreach. Follow Up. Reactivate. Reminders.

Stop chasing cold leads manually.

Our Outbound Voice Agents follow up, confirm bookings, and even cold calls your customers, all while sounding human.

Up from 20+ outreach calls a day at your request!

Cold/Warm Leads

Lead Nurturing

Follow Ups

New/Existing

Participants

Outbound

Voice Agent

New/Existing

Participants

Outbound

Voice Agent

New/Existing

Participants

Outbound

Voice Agent

E-mail Sending...

LinkedIn

IT services

Founders

Reading

Drafting

Sent

E-mail Sending...

LinkedIn

IT services

Founders

Reading

Drafting

Sent

E-mail Sending...

LinkedIn

IT services

Founders

Reading

Drafting

Sent

Automated Workflows

Trigger, Track, and Transform Your Workflow.

Turn client conversations into action.

Our automatic triggers can update CRMs, notify staff, send texts, and onboard leads. Instantly, without lifting a finger.

Let us handle the behind-the-scenes.

Live CRM Updates

Staff Updates

Analytics

Text-Based Agents

AI That Gets Your Brand

Our text-based AI agents can handle the conversations where your traffic comes from most (social media, website…etc.)

We work closely to learn your brand voice, to best guide visitors, qualify leads, and keep engagement flowing.

Website Chatbot

Automated Emails

Social Media Chatbot

Hello, what can I help you with?

Please ask any questions you have, and I'll do my best to answer them. 😊

|

Hello, what can I help you with?

Please ask any questions you have, and I'll do my best to answer them. 😊

|

Hello, what can I help you with?

Please ask any questions you have, and I'll do my best to answer them. 😊

|

The Benefits & Features

Features You'll Fall in Love With

Learn more about what we can do for you:

Instant replies, 24/7

Our Agents work after hours, on weekends, on public holidays and during staff shortages.

Instant replies, 24/7

Our Agents work after hours, on weekends, on public holidays and during staff shortages.

Instant replies, 24/7

Our Agents work after hours, on weekends, on public holidays and during staff shortages.

Save Admin Hours

Automate routine admin tasks so your team can focus on the more meaningful care-centered work.

Save Admin Hours

Automate routine admin tasks so your team can focus on the more meaningful care-centered work.

Save Admin Hours

Automate routine admin tasks so your team can focus on the more meaningful care-centered work.

Seamless Integration

No workflow disruption, completely tailored to you. Connects easily with your CRM, email, calendar, and communication tools.

Seamless Integration

No workflow disruption, completely tailored to you. Connects easily with your CRM, email, calendar, and communication tools.

Seamless Integration

No workflow disruption, completely tailored to you. Connects easily with your CRM, email, calendar, and communication tools.

Multi-Call Handling

Our agents can handle up to 10,000 simultaneous calls. No wait times, no voicemails and no missed leads.

Multi-Call Handling

Our agents can handle up to 10,000 simultaneous calls. No wait times, no voicemails and no missed leads.

Multi-Call Handling

Our agents can handle up to 10,000 simultaneous calls. No wait times, no voicemails and no missed leads.

Increase Conversions

Respond to leads, qualify, and book appointments all within a few minutes. Speed builds trust. Trust drives sales.

Increase Conversions

Respond to leads, qualify, and book appointments all within a few minutes. Speed builds trust. Trust drives sales.

Increase Conversions

Respond to leads, qualify, and book appointments all within a few minutes. Speed builds trust. Trust drives sales.

Scale Without Hiring

Let your current staff work alongisde tech that takes 0 sick days, 0 vacations, and 0 no-shows.

Scale Without Hiring

Let your current staff work alongisde tech that takes 0 sick days, 0 vacations, and 0 no-shows.

Scale Without Hiring

Let your current staff work alongisde tech that takes 0 sick days, 0 vacations, and 0 no-shows.

Multilingual

Our agents can support 29+ languages. Ranging from English, Vietnamese, Arabic, Mandarin and more!

Multilingual

Our agents can support 29+ languages. Ranging from English, Vietnamese, Arabic, Mandarin and more!

Multilingual

Our agents can support 29+ languages. Ranging from English, Vietnamese, Arabic, Mandarin and more!

Enterprise-Grade Security

We use encryptions AND we never handle participant data. Ensuring another layer of security.

Enterprise-Grade Security

We use encryptions AND we never handle participant data. Ensuring another layer of security.

Enterprise-Grade Security

We use encryptions AND we never handle participant data. Ensuring another layer of security.

You Own It

You get full control. It's yours. You get the system AND the data- no hidden fees, no B.S.

You Own It

You get full control. It's yours. You get the system AND the data- no hidden fees, no B.S.

You Own It

You get full control. It's yours. You get the system AND the data- no hidden fees, no B.S.

Why us

Why NDIS Providers Choose Us

Trusted by those who care about their services. Here's what sets us apart from others:

Other Agencies

Too many services, mastery of none

General-purpose AI with no experience of care / NDIS / compliance

Unaccurate & poorly-trained AI

You have to figure it out

AI isn't personalised

Manual syncs, disconnected tools

Risky / unclear data & storage policies

Unreliable support

Outdated & old AI models

OverFlo AI

Mastery of One: Automated Phone System

First-Hand Experience in the NDIS Industry (support work)

AI that's Instant, Intelligent & Reliable

Hand-held Tailored Setup & Maintenance

Rigorous Testing to Maximise ROI

Seamless API Integration

No Sensitive Data Stored + Encryption

24/7 VIP Support

Premium and New AI Models

OverFlo AI

Mastery of One: Automated Phone System

Mastery of One: Automated Phone System

First-Hand Experience in the NDIS Industry (support work)

First-Hand Experience in the NDIS Industry (support work)

AI that's Instant, Intelligent & Reliable

AI that's Instant, Intelligent & Reliable

Hand-held Tailored Setup & Maintenance

Hand-held Tailored Setup & Maintenance

Rigorous Testing to Maximise ROI

Rigorous Testing to Maximise ROI

Seamless API Integration

Seamless API Integration

No Sensitive Data Stored + Encryption

No Sensitive Data Stored + Encryption

24/7 VIP Support

24/7 VIP Support

Premium and New AI Models

Premium and New AI Models

Other Agencies

Too many services, mastery of none

Too many services, mastery of none

General-purpose AI with no experience of care / NDIS / compliance

General-purpose AI with no experience of care / NDIS / compliance

Unaccurate & poorly-trained AI

Unaccurate & poorly-trained AI

You have to figure it out

You have to figure it out

AI isn't personalised

AI isn't personalised

Manual syncs, disconnected tools

Manual syncs, disconnected tools

Risky / unclear data & storage policies

Risky / unclear data & storage policies

Unreliable support

Unreliable support

Outdated & old AI models

Outdated & old AI models

Our Process

Not sure how we run things?

Not sure how we run things?

Here's our process in 3 simple steps.

Step 1

Discovery & Audit

A quick call to audit your current workflows, some basic information about your needs, uncover inefficiencies, and identify where AI can have the most impact within your business.

Analysing current systems...

Business Goals

Workflow Check

Bottlenecks

Hidden Costs

Opportunities

Analysing current systems...

Business Goals

Workflow Check

Bottlenecks

Hidden Costs

Opportunities

Analysing current systems...

Business Goals

Workflow Check

Bottlenecks

Hidden Costs

Opportunities

Step 2

Build, Integrate & Test

We design and develop your desired (or our recommended) solution, integrate it with your existing tools. Then we test rigorously to ensure it performs at the highest possible standard.

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

  • class AutomationTrigger:
    def __init__(self, threshold):
    self.threshold = threshold
    self.status = "inactive"

    def check_trigger(self, value):
    if value > self.threshold:
    self.status = "active"
    return "Automation triggered!"
    else:
    return "No action taken."
    def get_status(self):
    return f"Status: {self.status}"

Step 3

Launch & Optimise

We launch and monitor performance and gather data-driven insights. We fine-tune and update over time, helping you scale faster, with the least amount of cost and effort. We'll have a brief summary for you and your team per week/fortnight to ensure transparency.

AI Voice Agent system

Efficiency will increase by 20%

Automation system

Update available..

AI Chatbot system

Up to date

AI Voice Agent system

Efficiency will increase by 20%

Automation system

Update available..

AI Chatbot system

Up to date

AI Voice Agent system

Efficiency will increase by 20%

Automation system

Update available..

AI Chatbot system

Up to date

FAQs

Got questions? We got you.

Here's everything you need to know before getting started…

How does the Automated Phone System work?

How soon can I see results?

Can I customise what the agent says and does?

Does it integrate with my current tools?

How much does it cost?

How does the Automated Phone System work?

How soon can I see results?

Can I customise what the agent says and does?

Does it integrate with my current tools?

How much does it cost?

Have more questions?
Curious to see a demo?

Book a call today and let's get the ball rolling!

Book a FREE call

Book a FREE call

Test Our Phone System

Test Our Phone System

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